Shipping policy

Thank you for shopping at Velocity EBikes. This Shipping Policy outlines our shipping procedures, including delivery times, costs, and terms.

1. Processing Time

a. Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.

2. Shipping Methods

a. We offer several shipping options depending on your location and the products purchased. Shipping methods may include standard ground shipping, expedited shipping, or freight shipping for larger items.

3. Shipping Costs

a. Shipping costs are calculated based on the weight of the products, shipping method selected, and delivery destination.

b. Shipping costs will be displayed during the checkout process before you finalize your order.

4. Delivery Time

a. Delivery times vary depending on the shipping method selected and your location. Estimated delivery times are provided during the checkout process and are based on business days (Monday to Friday, excluding holidays).

b. Please note that delivery times may be affected by factors beyond our control, such as weather, carrier delays, and peak shipping periods.

5. Tracking Information

a. Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.

6. International Shipping

a. At this time, we primarily ship within [insert countries/regions]. For international shipping inquiries, please contact us at velocityebikesip@gmail.com or call us at 208-520-4190 to discuss shipping options and costs.

7. Shipping Restrictions

a. We do not ship to PO boxes. Please provide a physical address for delivery.

8. Freight Shipping

a. Some larger items may require freight shipping. Additional charges and longer delivery times may apply for freight shipments.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

10. Changes to Shipping Policy

a. We reserve the right to update, modify, or amend this Shipping Policy at any time. Updates will be posted on our website.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.